Outage in Built
Email Notifications Not Sending
Resolved Minor
August 24, 2026 - Started 11 days ago
- Lasted about 2 hours
Incident Report
We are currently investigating the cause of an incident identified at 7:45 AM CST on August 24, 2026, impacting email notifications, password resets, alerts, scheduled reports, and other email notifications to fail to send.
At this time we do not know the cause of the incident or have an estimated time for resolution. We will provide updates as we have them, and we appreciate your patience while we work to resolve the issue.
Components affected
Built Draw & Budget Management Built Automated File Transfer Built Invoice Management Built Compliance Management Built Construction Loan Administration (CLA) Built Inspection and Progress Reporting Built Networking & CDN Built Lien Waivers (Legacy) Built Construction Loan Administration + Built Deal Management Built File Service Built nCino Built Notifications Built Project Administration Built Client Data Integrations Built Add-in Built Procore Integration Built Authentication and User Management Built Deal Management Built AI Draw Agent Built Project Administration Built Lien Waiver Management Built Lien Waiver Management Built Payments Built Reporting & Analytics Built Draw & Budget Management Built Draw & Budget Management Built Quickbooks Online Built Construction Financials Built Marketplace Ordering & Fulfillment Built Platform Built Diligence Services Built Invoice Management Built Commitment Management Built Client Data Integrations Built Yardi Built Payments Built Third-Party Integrations Built Lien Waivers, Compliance and Payments Built Project Administration Built ProcoreTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
IDENTIFIED
11 days ago - at 08/24/2026 02:33PM
We have identified the cause of the incident causing email notification delivery issues beginning at roughly 7:45 AM CST on August 24, 2026. Any emails or notifications that failed to send during this time will be automatically retried once the issue is resolved.
We apologize for any inconvenience and will keep you informed as we have more information. Thank you for your understanding as we work to resolve the issue.
IDENTIFIED
11 days ago - at 08/24/2026 02:20PM
We have identified the cause of the incident causing email notification delivery issues beginning at roughly 7:45 AM CST on August 24, 2026.
We apologize for any inconvenience and will keep you informed as we have more information. Thank you for your understanding as we work to resolve the issue.
INVESTIGATING
11 days ago - at 08/24/2026 01:07PM
We are currently investigating the cause of an incident identified at 7:45 AM CST on August 24, 2026, impacting email notifications, password resets, alerts, scheduled reports, and other email notifications to fail to send.
At this time we do not know the cause of the incident or have an estimated time for resolution. We will provide updates as we have them, and we appreciate your patience while we work to resolve the issue.
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