Bullhorn Outage History

Bullhorn VMS experienced a major service incident lasting 3.5 hours where users encountered latency and errors when logging in or using the application. The issue was caused by ongoing connection problems with AWS infrastructure. The incident was resolved by the Bullhorn Technical Operations team.

Bullhorn Automation experienced sync delays affecting data transfer from ATS systems to Automation instances across multiple clusters (BHA-101 through BHA-701). Users encountered delays when syncing their applicant tracking system data with their automation workflows. The technical operations team investigated and resolved the issue after 1.4 hours.

Bullhorn performed scheduled maintenance on their Back Office system (BBO East cluster) that lasted 44 minutes. During the maintenance window, clients experienced intermittent system latency and in-app errors. The maintenance was completed and the incident was resolved.

Bullhorn Back Office experienced performance issues for 1.6 hours, causing some users to encounter latency and errors when logging in or using the application. The issue affected the BBO East components and BBO GRR cluster. The technical operations team implemented a fix and confirmed resolution after monitoring, with all services returning to normal operation.

Bullhorn ATS/CRM experienced performance issues on cluster CLS43, causing some users to encounter latency and errors when logging in or using the application. The Bullhorn Technical Operations team performed maintenance to address the problem. The incident was resolved after 19 minutes.

Bullhorn performed scheduled quarterly maintenance on their Back Office system, specifically affecting the BBO East components and BBO GRR cluster. During the maintenance period, clients experienced 1 hour of complete system downtime followed by 3 hours of intermittent latency and in-app errors. The maintenance was completed and the incident was resolved after approximately 68 hours.

Bullhorn ATS/CRM experienced intermittent delays with outbound email delivery across all clusters, affecting multiple components including CLS21-CLS70. The Technical Operations team investigated and resolved the issue after 5.3 hours of service disruption.

Bullhorn VMS Sync experienced a major incident where users encountered intermittent delays and errors when syncing positions with Definity VMS. The issue was identified as technical difficulties with Definity's API that prevented proper connectivity and caused requisition processing problems. The incident lasted 193.4 hours and was resolved on May 8th, 2026.

Bullhorn ATS/CRM experienced performance issues where users encountered intermittent 429 API retry errors while using the REST API on clusters CLS91 and CLS99. The technical operations team identified the root cause and implemented a fix. The incident was resolved after 23 hours of impact.

Bullhorn Analytics experienced performance issues for 5.7 hours, causing some users to encounter latency and errors when using the application across multiple clusters (CLS60, CLS61, CLS62, CLS66). The technical operations team identified the root cause, implemented a fix, and monitored the system until the incident was fully resolved.