Bullhorn Outage History

Bullhorn ATS/CRM experienced performance issues for 5.3 hours, causing some users to encounter latency and errors when logging in or using the application. The incident affected all services on cluster CLS62. The technical operations team implemented a fix and monitored the results before confirming full resolution.

The Daxtra resume parsing service in Bullhorn ATS/CRM experienced a major outage affecting clusters CLS60 and CLS91, preventing users from parsing resumes within the application. The incident lasted 46.5 hours before being resolved by the Bullhorn Technical Operations team.

E-Verify experienced technical issues that prevented users from sending case data and caused errors when initiating E-Verify cases through Onboarding365, Bullhorn Talent Platform, and Bullhorn Back Office. The issue affected the BBO East component and lasted 49 minutes before being resolved. A fix was implemented and monitored until full service restoration was confirmed.

Bullhorn ATS/CRM experienced performance issues on cluster CLS99, causing users to encounter latency and errors when logging in or using the application. The incident lasted 22.7 hours before a fix was implemented and monitored. The issue was fully resolved on May 20th, 2026.

Bullhorn Back Office experienced performance issues where recurring emails failed to send in some environments, affecting the BBO East components and BBO GRR cluster. The incident lasted 43.7 hours while the Technical Operations team investigated the problem. The issue was resolved on May 13th, 2026, restoring normal email functionality.

Bullhorn ATS/CRM experienced a Canvas service incident where users encountered intermittent latency and errors when modifying or running Canvas reports. The issue affected clusters CLS91 and CLS99, impacting report functionality for some users. The incident was resolved after 21 minutes of investigation by the Technical Operations team.

Bullhorn VMS experienced a major service incident lasting 3.5 hours where users encountered latency and errors when logging in or using the application. The issue was caused by ongoing connection problems with AWS infrastructure. The incident was resolved by the Bullhorn Technical Operations team.

Bullhorn Automation experienced sync delays affecting data transfer from ATS systems to Automation instances across multiple clusters (BHA-101 through BHA-701). Users encountered delays when syncing their applicant tracking system data with their automation workflows. The technical operations team investigated and resolved the issue after 1.4 hours.

Bullhorn performed scheduled maintenance on their Back Office system (BBO East cluster) that lasted 44 minutes. During the maintenance window, clients experienced intermittent system latency and in-app errors. The maintenance was completed and the incident was resolved.

Bullhorn Back Office experienced performance issues for 1.6 hours, causing some users to encounter latency and errors when logging in or using the application. The issue affected the BBO East components and BBO GRR cluster. The technical operations team implemented a fix and confirmed resolution after monitoring, with all services returning to normal operation.