A database controller outage lasting approximately 8.4 hours prevented users from managing databases or activating idle ones. During the incident, some previously operational databases also began failing. The issue was fully resolved and confirmed stable after a monitoring period.
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After monitoring the affected services, we have confirmed that Database management and idle Database activation are operating normally.
The issue has been resolved and the affected services have been restored.
Our Engineering team will continue monitoring the platform to ensure everything remains stable.
Our Engineering team are continuing to work on the issue. Additionally, we are aware of some working Databases failing during this outage. This is related and our team are also working to address this.
We have identified an issue with our Database controller, that our Engineering team are working to restore.
Databases already online are not affected and will continue operating normally, but idle Databases or Database management is currently unavailable.
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