Outage in Bynder

Degraded performance within Global portals

Resolved Minor

June 15, 2023 - Started almost 3 years ago - Lasted 5 days
Official incident page

Incident Report

We are currently experiencing issues with degraded performance within portals in our Global clusters. It might happen to portals in this region that portal performance is degraded and experience 502 errors. We are working hard on the solution of this problem and will keep you updated on the progress.

Components affected

Bynder Asset Library Bynder Global Bynder Uploads Bynder Workflow Bynder Download Bynder Collections Bynder Brandstore Bynder Analytics

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Latest Updates ( sorted recent to last )

RESOLVED almost 3 years ago - at 06/20/2023 07:22AM

This incident has been resolved.

MONITORING almost 3 years ago - at 06/15/2023 04:15PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING almost 3 years ago - at 06/15/2023 03:52PM

We have re-routed traffic to a different region. Users should be seeing improved performance within portals. We are continuing to investigate the issue.

INVESTIGATING almost 3 years ago - at 06/15/2023 03:25PM

We are currently experiencing issues with degraded performance within portals in our Global clusters.
It might happen to portals in this region that portal performance is degraded and experience 502 errors. We are working hard on the solution of this problem and will keep you updated on the progress.

Latest Bynder outages

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Intermittent timeouts in Global region - about 1 month ago

Issues with portal performance in all regions - 2 months ago

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