Outage in Bynder

Degraded performance with Creative Workflow exports and Mass Upload on the Global services

Resolved Minor
November 09, 2023 - Started about 2 years ago - Lasted about 6 hours
Official incident page

Incident Report

We are currently experiencing issues with image export from Creative Workflow and image import through the Mass Uploader on the services in the Global region. It might happen to portals in this region that those images are awaiting thumbnails. We are working hard on the solution to this problem and will keep you updated on the progress.
Components affected
Bynder Workflow Bynder Global

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Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 11/09/2023 09:52PM

This incident has been resolved.

MONITORING about 2 years ago - at 11/09/2023 07:12PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 2 years ago - at 11/09/2023 04:09PM

We are currently experiencing issues with image export from Creative Workflow and image import through the Mass Uploader on the services in the Global region.
It might happen to portals in this region that those images are awaiting thumbnails. We are working hard on the solution to this problem and will keep you updated on the progress.

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