Outage in Bynder

Degraded performance with API 502 errors in the Global services

Resolved Minor
January 30, 2025 - Started about 1 month ago - Lasted about 18 hours
Official incident page

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Outage Details

We are currently experiencing issues with API calls to the api/v4/metaproperties endpoint that may result in 502 errors for users in the US on services in the Global region. Portals in this region may encounter 502 errors when using this API endpoint. We are actively working on a solution and will keep you updated on our progress.
Components affected
Bynder Asset Library API v4
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 01/31/2025 08:56AM

All services are working again as they should be.

MONITORING about 1 month ago - at 01/30/2025 04:12PM

The error rate went down, we are monitoring the situation.

INVESTIGATING about 1 month ago - at 01/30/2025 03:09PM

We are currently experiencing issues with API calls to the api/v4/metaproperties endpoint that may result in 502 errors for users in the US on services in the Global region.

Portals in this region may encounter 502 errors when using this API endpoint. We are actively working on a solution and will keep you updated on our progress.

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