Outage in Bynder

Issues with asset upload delays to portals in Global portals

Resolved Minor
September 23, 2025 - Started about 2 months ago - Lasted about 3 hours
Official incident page

Incident Report

We're currently investigating reports of asset upload delays to portals in our global environment. If you're affected, you may experience a delay in assets becoming available in your portals after you upload them. Our team is working to identify the cause and will share an update as soon as we have more information. There is no need to re-upload your assets, even if they do not immediately display in the asset bank. They will be processed and displayed as soon as the issue is resolved.
Components affected
Bynder Asset Library Bynder Global

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Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 09/24/2025 12:53AM

This incident has been resolved. Assets should show up after upload as normal

MONITORING about 2 months ago - at 09/23/2025 11:49PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 2 months ago - at 09/23/2025 11:06PM

We’ve identified the cause of the issue. Our team is implementing a fix and will provide an update once the solution is deployed. There is no need to re-upload your assets, even if they do not immediately display in the asset bank. They will be processed and displayed as soon as the issue is resolved.

INVESTIGATING about 2 months ago - at 09/23/2025 10:14PM

We're currently investigating reports of asset upload delays to portals in our global environment. If you're affected, you may experience a delay in assets becoming available in your portals after you upload them. Our team is working to identify the cause and will share an update as soon as we have more information. There is no need to re-upload your assets, even if they do not immediately display in the asset bank. They will be processed and displayed as soon as the issue is resolved.

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