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Outage in Bynder

Issues with accessing public links and assets not downloading

Resolved Major
April 30, 2025 - Started 9 months ago - Lasted about 2 hours
Official incident page

Incident Report

We're investigating an issue with certain public links that may not be accessible and may not allow assets to be downloaded from those links and/or from within the DAM. This may also affect public links retrieval via the API, as well as within other solutions of Bynder.
Components affected
Bynder Asset Library Bynder Brand Guidelines Bynder Asset Library API v4

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Latest Updates ( sorted recent to last )
RESOLVED 9 months ago - at 04/30/2025 11:27PM

This incident has been resolved.

MONITORING 9 months ago - at 04/30/2025 10:25PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 9 months ago - at 04/30/2025 10:20PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 9 months ago - at 04/30/2025 10:10PM

We are continuing to investigate this issue.

INVESTIGATING 9 months ago - at 04/30/2025 09:59PM

We're investigating an issue with certain public links that may not be accessible and may not allow assets to be downloaded from those links and/or from within the DAM. This may also affect public links retrieval via the API, as well as within other solutions of Bynder.

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