Outage in Bynder

Issues with accessing public links and assets not downloading

Resolved Major
April 30, 2025 - Started 23 days ago - Lasted about 2 hours
Official incident page

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Outage Details

We're investigating an issue with certain public links that may not be accessible and may not allow assets to be downloaded from those links and/or from within the DAM. This may also affect public links retrieval via the API, as well as within other solutions of Bynder.
Components affected
Bynder Asset Library API v4 Bynder Brand Guidelines Bynder Asset Library
Latest Updates ( sorted recent to last )
RESOLVED 22 days ago - at 04/30/2025 11:27PM

This incident has been resolved.

MONITORING 23 days ago - at 04/30/2025 10:25PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 23 days ago - at 04/30/2025 10:20PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 23 days ago - at 04/30/2025 10:10PM

We are continuing to investigate this issue.

INVESTIGATING 23 days ago - at 04/30/2025 09:59PM

We're investigating an issue with certain public links that may not be accessible and may not allow assets to be downloaded from those links and/or from within the DAM. This may also affect public links retrieval via the API, as well as within other solutions of Bynder.

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