Outage in Bynder
Print Brand Templates: Preview and Output File Not Generated
Resolved MajorIncident Report
Summary AI Generated
A major incident affecting Bynder's Print on Demand (POD) component prevented preview and output files from being generated when creating new Print Brand Templates, with affected templates stuck in a "Processing" status. The issue lasted approximately 1.2 hours before being fully resolved.
When creating a new template in Print Brand Templates, you may experience an issue where the preview and output file are not generated. The status remains “Processing.”
Our technical teams are working to resolve this issue as quickly as possible. We apologize for any inconvenience this may cause.
Components affected
Bynder PODTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 09/23/2026 03:42PM
This incident has been resolved.
INVESTIGATING
3 days ago - at 09/23/2026 02:37PM
When creating a new template in Print Brand Templates, you may experience an issue where the preview and output file are not generated. The status remains “Processing.”
Our technical teams are working to resolve this issue as quickly as possible. We apologize for any inconvenience this may cause.
Latest Bynder outages
Document Asset Previews Not Available - 5 days ago
Print Brand Templates Unavailable - 25 days ago
Issues with downloads in Global region and EU region - about 1 month ago
Issues with Asset Conversion in US-Only & EU-Only - about 1 month ago
Issues with Asset Converters - about 1 month ago
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