Outage in Bynder

EU-only region - Degraded performance with the Universal Compact View (UCV)

Resolved Minor
July 11, 2025 - Started 3 days ago - Lasted about 1 hour
Official incident page

Need to monitor Bynder outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Bynder, and never miss an outage again.
Start Free Trial

Outage Details

We are currently experiencing issues with the Universal Compact View (UCV) in the EU region. It might happen that when using the UCV, the system does not load any assets and gives a 500 error. The UCV is used to load content into other modules/systems, so issues might occur with the following operations: - Relating assets - Adding images in Studio - Using an integration with for example a CMS - Etc. We are working hard on the solution of this problem and will keep you updated on the progress.
Components affected
Bynder Brand Guidelines Bynder Video Brand Studio Bynder Asset Library Bynder Workflow
Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 07/11/2025 09:45AM

This incident has been resolved.

MONITORING 3 days ago - at 07/11/2025 08:57AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 3 days ago - at 07/11/2025 08:29AM

We are currently experiencing issues with the Universal Compact View (UCV) in the EU region. It might happen that when using the UCV, the system does not load any assets and gives a 500 error. The UCV is used to load content into other modules/systems, so issues might occur with the following operations:
- Relating assets
- Adding images in Studio
- Using an integration with for example a CMS
- Etc.
We are working hard on the solution of this problem and will keep you updated on the progress.

Latest Bynder outages

Global region - Degraded performance with the asset bank - 3 days ago
Degraded performance with Asset Bank in Global and US-only regions - 5 days ago
Uploads delayed in appearing in Portals - 6 days ago
Upload Assets Delay - 21 days ago
Degraded performance with Collections in Global region - 24 days ago

Be the First to Know When Vendors Go Down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4400 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook