Outage in Bynder

Issues with degraded performance in EU-Only

Resolved Minor
November 05, 2025 - Started 5 days ago - Lasted about 5 hours
Official incident page

Incident Report

We’re currently investigating reports of issues affecting performance in our EU-Only region. Users may experience Asset thumbnails not loading. Our team is working to identify the cause and will share updates as soon as possible.
Components affected
Bynder Asset Library Bynder EU Only

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Latest Updates ( sorted recent to last )
RESOLVED 4 days ago - at 11/05/2025 03:04PM

The issue has been resolved.
All services are working as expected.

MONITORING 4 days ago - at 11/05/2025 01:21PM

We’ve deployed a fix for the issue. Services should be working as expected, but we are monitoring the results to ensure full recovery.

IDENTIFIED 4 days ago - at 11/05/2025 11:49AM

We’ve identified the issue, which affects only a small number of customers in the EU-Only region. Our team is working on a fix and will share an update shortly.

INVESTIGATING 5 days ago - at 11/05/2025 10:02AM

We’re currently investigating reports of issues affecting performance in our EU-Only region. Users may experience Asset thumbnails not loading. Our team is working to identify the cause and will share updates as soon as possible.

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