Outage in Bynder

Issues with Asset Conversion in US/EU/Global region

Resolved Minor

January 30, 2026 - Started about 15 hours ago - Lasted about 2 hours
Official incident page

Incident Report

We’re currently investigating reports of issues affecting the conversion of PDF and AI files in all regions. Users may experience lack of previews and thumbnails in the Asset Bank after uploading. Users may also experience Assets being stuck in the processing stage Our team is working to identify the cause and will share updates as soon as possible.

Components affected

Bynder Asset Library Bynder Uploads

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Latest Updates ( sorted recent to last )

RESOLVED about 13 hours ago - at 01/30/2026 10:59AM

The issue has been resolved.
All services are working as expected.

INVESTIGATING about 15 hours ago - at 01/30/2026 09:30AM

We are continuing to investigate this issue.

INVESTIGATING about 15 hours ago - at 01/30/2026 09:25AM

We’re currently investigating reports of issues affecting the conversion of PDF and AI files in all regions. Users may experience lack of previews and thumbnails in the Asset Bank after uploading. Users may also experience Assets being stuck in the processing stage
Our team is working to identify the cause and will share updates as soon as possible.

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