Bynder's Open Asset Bank portals, which allow access to parts of the Digital Asset Management system without login, became inaccessible to customers across all regions (US, EU, and Global). The outage affected the Asset Library component and prevented users from accessing publicly available digital assets. The incident was resolved after 1.1 hours of investigation and remediation by technical teams.
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This incident has been resolved.
Customers using an Open Asset Bank, where parts of the DAM are accessible without logging in, may currently experience issues accessing it. Our technical teams are investigating the problem and working to resolve it as quickly as possible. We apologize for any inconvenience caused.
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