Outage in Bynder
Issues with video conversion
Resolved MinorIncident Report
Summary AI Generated
Bynder experienced a 20-hour incident affecting video conversions, preventing users from seeing video previews, with additional impact on Uploads and the Asset Library. A fix was implemented after approximately one hour of investigation, followed by a monitoring period before the incident was fully resolved.
You may experience issues with our video conversions, which may result in not seeing a video preview. Some other services may be impacted too. Our tech team is working hard on having this resolved as quickly as possible. Our apologies for any inconvenience.
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Latest Updates ( sorted recent to last )
RESOLVED
21 days ago - at 07/07/2026 08:41AM
This incident has been resolved.
MONITORING
22 days ago - at 07/06/2026 01:25PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
22 days ago - at 07/06/2026 12:49PM
We are continuing to investigate this issue.
INVESTIGATING
22 days ago - at 07/06/2026 12:28PM
You may experience issues with our video conversions, which may result in not seeing a video preview. Some other services may be impacted too. Our tech team is working hard on having this resolved as quickly as possible. Our apologies for any inconvenience.
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