Outage in Bynder
Issues with Asset Converters
Resolved MinorIncident Report
Summary AI Generated
Bynder's Office Asset Converters experienced a 25-hour outage affecting the conversion of Word, Excel, and PowerPoint files during upload, while all other upload types remained unaffected. The root cause was identified, and a fix was deployed on August 19, 2026. The issue was confirmed fully resolved later that same day.
We're currently investigating issues affecting our Asset Converters. Users may experience Assets not converting during upload. Our team is working on a fix and will share updates as soon as possible.
Components affected
Bynder UploadsTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
20 days ago - at 08/19/2026 11:41AM
The issue has been resolved.
All services are working as expected.
MONITORING
20 days ago - at 08/19/2026 08:47AM
We’ve deployed a fix for the issue. Services should be working as expected, but we are monitoring the results to ensure full recovery.
IDENTIFIED
20 days ago - at 08/19/2026 07:39AM
We’ve identified the cause of the issue. Our team is implementing a fix and will provide an update once the solution is deployed.
This issue only affects the Office Converters (Word, Excel, and PowerPoint files). All other uploads are working as expected.
INVESTIGATING
21 days ago - at 08/18/2026 10:44AM
We're currently investigating issues affecting our Asset Converters. Users may experience Assets not converting during upload. Our team is working on a fix and will share updates as soon as possible.
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