Outage in Bynder
Issues with Asset Conversion in US-Only & EU-Only
Resolved MinorIncident Report
Summary AI Generated
Bynder's Asset Library experienced a 16-hour incident where assets became stuck in a conversion state during upload, affecting both US-only and EU-only portals. Users were advised to save successfully converted assets and retry uploads for those that were stuck. The issue was fully resolved on August 21, 2026, with all services returning to normal.
We’re currently investigating reports of issues affecting asset conversions in us-only. Users may experience some assets getting stuck in a conversion state during upload. Our team is working to identify the cause and will share updates as soon as possible.
Until the problem is fixed, please save the asset that have successfully converted, and reattempt upload of those that were stuck in a conversion state.
Components affected
Bynder Asset LibraryTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
20 days ago - at 08/21/2026 08:28AM
The issue has been resolved.
All services are working as expected.
INVESTIGATING
20 days ago - at 08/20/2026 06:29PM
We are continuing to investigate reports of issues affecting asset conversions in us-only and eu-only portals. Users may experience some assets getting stuck in a conversion state during upload. Our team is working to identify the cause and will share updates as soon as possible.
Until the problem is fixed, please save the asset that have successfully converted, and reattempt upload of those that were stuck in a conversion state.
INVESTIGATING
20 days ago - at 08/20/2026 05:17PM
We are continuing to investigate this issue.
INVESTIGATING
20 days ago - at 08/20/2026 04:26PM
We’re currently investigating reports of issues affecting asset conversions in us-only. Users may experience some assets getting stuck in a conversion state during upload. Our team is working to identify the cause and will share updates as soon as possible.
Until the problem is fixed, please save the asset that have successfully converted, and reattempt upload of those that were stuck in a conversion state.
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