Outage in Cadmium

Investigating

Resolved Minor
September 26, 2025 - Started about 1 month ago - Lasted about 6 hours
Official incident page

Incident Report

Our team is aware of degraded performance with Eventscribe products and is working swiftly to identify the root cause.
Components affected
Cadmium Website Cadmium Mobile App Cadmium Expo Harvester Cadmium Survey Magnet Cadmium Scorecard Cadmium Registration Cadmium Education Harvester Cadmium my

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 09/26/2025 09:22PM

The issue has been resolved. We will share root cause analysis as soon as possible.

MONITORING about 1 month ago - at 09/26/2025 05:55PM

We are continuing to monitor for any further issues.

MONITORING about 1 month ago - at 09/26/2025 05:55PM

A fix has been put in place, and service has been restored. Our team is continuing to monitor the system. If you are still experiencing issues, please notify your project manager.

IDENTIFIED about 1 month ago - at 09/26/2025 04:40PM

The root cause has been identified, and our team is working as quickly as possible to fix the issue. Thank you for your patience! We will provide an update as soon as we have more information.

INVESTIGATING about 1 month ago - at 09/26/2025 03:31PM

Our team is aware of degraded performance with Eventscribe products and is working swiftly to identify the root cause.

Latest Cadmium outages

Service disruption - 16 days ago
Degraded Performance on Elevate - about 1 month ago
BadgeCert API Unavailable - about 2 months ago
Support Phone System Availability - 2 months ago
Investigating - 2 months ago

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