Outage in Cadmium

Investigating

Resolved Minor
September 26, 2025 - Started 3 months ago - Lasted about 6 hours
Official incident page

Incident Report

Our team is aware of degraded performance with Eventscribe products and is working swiftly to identify the root cause.
Components affected
Cadmium Registration Cadmium Education Harvester Cadmium Website Cadmium Mobile App Cadmium Expo Harvester Cadmium my Cadmium Survey Magnet Cadmium Scorecard

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Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 09/26/2025 09:22PM

The issue has been resolved. We will share root cause analysis as soon as possible.

MONITORING 3 months ago - at 09/26/2025 05:55PM

We are continuing to monitor for any further issues.

MONITORING 3 months ago - at 09/26/2025 05:55PM

A fix has been put in place, and service has been restored. Our team is continuing to monitor the system. If you are still experiencing issues, please notify your project manager.

IDENTIFIED 3 months ago - at 09/26/2025 04:40PM

The root cause has been identified, and our team is working as quickly as possible to fix the issue. Thank you for your patience! We will provide an update as soon as we have more information.

INVESTIGATING 3 months ago - at 09/26/2025 03:31PM

Our team is aware of degraded performance with Eventscribe products and is working swiftly to identify the root cause.

Latest Cadmium outages

Service disruption - 28 days ago
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BadgeCert API Unavailable - 3 months ago
Support Phone System Availability - 3 months ago

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