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Outage in Cadmium

Issue with Course Catalogues not loading properly

Resolved Minor
April 28, 2026 - Started 18 days ago - Lasted 2 days
Official incident page

Incident Report

We are currently experiencing an issue affecting the course catalogue in EthosCE, which may prevent it from loading properly. This appears to be related to an issue with a third-party service we rely on, and we are actively working with them to resolve it as quickly as possible. We will continue to share updates here as we learn more. Thank you for your patience while we work to restore full service.
Components affected
Cadmium EthosCE

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Latest Updates ( sorted recent to last )
RESOLVED 16 days ago - at 04/30/2026 02:01PM

This issue is now resolved. The course catalogue in EthosCE is fully operational, and no further action is required.

MONITORING 17 days ago - at 04/29/2026 03:18PM

The issue affecting the course catalogue in EthosCE has been fully resolved. The root cause was identified as a disruption with a third-party service, which has now been addressed. The course catalogue is loading normally and all related functionality has been restored.

IDENTIFIED 17 days ago - at 04/29/2026 01:38PM

We are continuing to experience an issue affecting the course catalogue in EthosCE, which may prevent it from loading properly. This appears to be related to an issue with a third-party service we rely on, and we are continuing to work with them to resolve it as quickly as possible. We will continue to share updates here as we learn more. Thank you for your patience while we work to restore full service.

IDENTIFIED 18 days ago - at 04/28/2026 07:23PM

We are currently experiencing an issue affecting the course catalogue in EthosCE, which may prevent it from loading properly. This appears to be related to an issue with a third-party service we rely on, and we are actively working with them to resolve it as quickly as possible.
We will continue to share updates here as we learn more. Thank you for your patience while we work to restore full service.

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