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Outage in Cadmium

Eventscribe Registration to Website/App API Outage

Resolved Major
August 12, 2026 - Started 6 days ago - Lasted about 5 hours
Official incident page

Incident Report

We are currently investigating an issue regarding Eventscribe registration APIs that is impacting the connection with the Eventscribe Website and App and Check-in and Badging. We will provide an update within the next hour.
Components affected
Cadmium Registration

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Latest Updates ( sorted recent to last )
RESOLVED 6 days ago - at 08/12/2026 05:56PM

A release deployed on 8/11/2026 at 9:30 PM Eastern to the website/app database caused a failure within Registration-Website syncing that impacted the updating or creation of any registrants within Website/App.  An update was made on 8/12/2026 at 10:45 AM Eastern to resolve this issue and syncing is now working as expected.

MONITORING 6 days ago - at 08/12/2026 02:54PM

A fix to the Eventscribe Registration API has been implemented and we are monitoring the system to confirm everything is working as expected. An update will be provided shortly.

IDENTIFIED 6 days ago - at 08/12/2026 01:57PM

We have identified the cause associated with the Eventscribe Registration API that is impacting the connection with Website and App and are working on a fix. We will provide an update within the next hour.

INVESTIGATING 6 days ago - at 08/12/2026 01:26PM

We are currently investigating an issue regarding Eventscribe registration APIs that is impacting the connection with the Eventscribe Website and App and Check-in and Badging. We will provide an update within the next hour.

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