Outage in Cadmium
Service disruption
Resolved MinorIncident Report
Cadmium is aware of a service distruption to various services as a result of an AWS outage. We are monitoring the situation and preparing to failover to other regions.
Components affected
Cadmium EthosCE Cadmium Warpwire Cadmium Registration Cadmium Elevate Cadmium Education Harvester Cadmium Conference365 Cadmium Website Cadmium Mobile App Cadmium Expo Harvester Cadmium my Cadmium Survey Magnet Cadmium Scorecard Cadmium OnsiteNeed to monitor Cadmium outages?
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Latest Updates ( sorted recent to last )
RESOLVED
15 days ago - at 10/21/2025 01:01PM
The issue has been resolved. We will share root cause analysis as soon as possible.
MONITORING
15 days ago - at 10/20/2025 09:22PM
Cadmium applications are becoming more stable as AWS services continue to recover. Our team is actively monitoring the situation and will make any necessary adjustments to maintain a stable environment.
IDENTIFIED
15 days ago - at 10/20/2025 06:12PM
Migration to an alternate region has been completed for our Mobile App. We are continuing to address issues that may be impacting Live Video Closed Captions, Elevate, and other systems.
IDENTIFIED
15 days ago - at 10/20/2025 04:14PM
We continue to implement disaster recovery operations to mitigate the AWS region-specific issues.
IDENTIFIED
16 days ago - at 10/20/2025 02:54PM
We continue to implement disaster recovery operations to mitigate the AWS region-specific issues.
IDENTIFIED
16 days ago - at 10/20/2025 01:48PM
We continue to implement disaster recovery operations to mitigate the AWS region-specific issues.
INVESTIGATING
16 days ago - at 10/20/2025 12:40PM
Cadmium is aware of a service distruption to various services as a result of an AWS outage. We are monitoring the situation and preparing to failover to other regions.
Latest Cadmium outages
Investigating - about 1 month ago
Degraded Performance on Elevate - about 1 month ago
BadgeCert API Unavailable - about 2 months ago
Support Phone System Availability - 2 months ago
Investigating - 2 months ago
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