Outage in Caf

Elevated errors in background check KYC/KYB

Resolved Minor
June 22, 2025 - Started 19 days ago - Lasted 1 day
Official incident page

Need to monitor Caf outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Caf, and never miss an outage again.
Start Free Trial

Outage Details

We are currently investigating this issue.
Components affected
Caf [CORE-API] Credit Score (PF87) Caf [CORE-API] Related Persons' Phone Numbers (PF38) Caf [CORE-API] KYC & Compliance (PJ44) Caf [CORE-API] Credit Score (PJ87) Caf [CORE-API] KYC & Compliance (PF17) Caf [CORE-API] Basic Data (PF1.1) Caf [CORE-API] Economic Relationships (PF36) Caf [CORE-API] Government Social Assistance (PF16) Caf [CORE-API] List of PGFN Debtors (PF94) Caf [CORE - API] PGFN Debtor's List (PJ94) Caf [CORE-API] People Prevented from Betting - Sports Relationship + Betting Houses + Ministry of Finance - NEW (PF80) Caf [CORE-API] Criminal background - Federal Police Caf [CORE-API] Media Exposure + Related News (PJ67) Caf [GLOBAL API] Basic Data Sync Caf [CORE API] Basic Data Sync
Latest Updates ( sorted recent to last )
RESOLVED 18 days ago - at 06/23/2025 03:22PM

This incident has been resolved.

MONITORING 19 days ago - at 06/22/2025 02:18AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 19 days ago - at 06/22/2025 02:14AM

The issue has been identified and a fix is being implemented.

INVESTIGATING 19 days ago - at 06/22/2025 01:25AM

We are continuing to investigate this issue.

INVESTIGATING 19 days ago - at 06/22/2025 01:21AM

We are currently investigating this issue.

Latest Caf outages

Elevated errors in Onboarding Web - 4 days ago
Increase in the number of RS6 errors - about 2 months ago
Increase in the number of Facial Biometrics orchestration errors - 2 months ago
Increase in the number of Liveness and Face Authenticator service errors - 2 months ago
Elevated latency in facematch resources - 3 months ago

Be the First to Know When Vendors Go Down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4400 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook