Outage in Caf
Increased number errors observed in general services
Resolved MajorIncident Report
We are currently investigating this issue.
Components affected
Caf Profiles Caf Private Faceset Caf Face Liveness Caf Trust Platform Caf Face Authenticator Caf Services Caf Web Onboarding Caf Onboardings Caf OCR Caf Facial Biometrics Caf Shared Faceset Caf Face Match Caf Document Detector Caf TransactionsNeed to monitor Caf outages?
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Latest Updates ( sorted recent to last )
RESOLVED
3 months ago - at 07/31/2025 12:44PM
This incident has been resolved.
MONITORING
3 months ago - at 07/30/2025 10:02PM
The fix implemented has had a positive effect and all services have been re-established.
MONITORING
3 months ago - at 07/30/2025 09:24PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
3 months ago - at 07/30/2025 09:23PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
3 months ago - at 07/30/2025 09:15PM
We are continuing to investigate this issue.
INVESTIGATING
3 months ago - at 07/30/2025 08:40PM
We are currently investigating this issue.
Latest Caf outages
[CORE API] Sintegra Data (PJ61) - Unavailable - 1 day ago
Instability noticed in general services - 11 days ago
Trust impacted query listing experience - 22 days ago
Temporary service interruption for CNJ Deprivation of Freedom Warrant - about 1 month ago
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