Outage in Caf
Partial Outage in PayFace liveness service
Resolved MajorIncident Report
The issue has been identified and a fix is being implemented. Only liveness PayFace is experiencing errors.
Components affected
Caf Face LivenessNeed to monitor Caf outages?
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Latest Updates ( sorted recent to last )
RESOLVED
12 days ago - at 12/01/2025 11:13PM
We have identified the stabilization of the Liveness provider.
MONITORING
12 days ago - at 12/01/2025 10:58PM
We are observing the supplier's recovery, but we continue to monitor the situation.
IDENTIFIED
12 days ago - at 12/01/2025 10:42PM
We are continuing to work on a fix for this issue.
IDENTIFIED
12 days ago - at 12/01/2025 10:39PM
The issue has been identified and a fix is being implemented. Only liveness PayFace is experiencing errors.
Latest Caf outages
Partial Outage in PayFace liveness service - 12 days ago
Noticed service interruption for Web Onboarding - 25 days ago
[CORE API] Sintegra Data (PJ61) - Unavailable - about 2 months ago
Instability noticed in general services - about 2 months ago
Trust impacted query listing experience - 2 months ago
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