Outage in Callbell
WhatsApp Business optins issues
Resolved Minor
February 23, 2023 - Started over 2 years ago
- Lasted about 3 hours
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Outage Details
Our partner identified the issue and is working for a prompt fix. The issue seems to impact session messaging, not templates as originally mentioned.
We'll post an update as soon as we have new information.
Components affected
Callbell WhatsApp IntegrationLatest Updates ( sorted recent to last )
IDENTIFIED
over 2 years ago - at 02/23/2023 09:34AM
Our partner identified the issue and is working for a prompt fix. The issue seems to impact session messaging, not templates as originally mentioned.
We'll post an update as soon as we have new information.
INVESTIGATING
over 2 years ago - at 02/23/2023 08:54AM
Our WhatsApp BSP is currently undergoing through an outage. Some parts of the system, like outbound templates, are impacted meaning that it will not be possible to reach back to customers after 24 hours window.
We're working closely with their team for a prompt fix.
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