Outage in CallPotential

Move-in Failures

Resolved Minor
August 19, 2025 - Started about 1 month ago - Lasted about 2 hours
Official incident page

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Outage Details

We are currently investigating move-in failures. Our engineering team is actively working to resolve the issue. We will provide updates as more information becomes available. Thank you for your patience
Components affected
CallPotential Core Application
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 08/19/2025 06:53PM

This issue has been resolved. Thank you for your patience.

MONITORING about 1 month ago - at 08/19/2025 05:57PM

A fix has been implemented, and we are monitoring system performance to ensure full stability. We’ll continue to observe the issue and post further updates if necessary.

IDENTIFIED about 1 month ago - at 08/19/2025 05:28PM

We have identified the cause of the move-in failures. Our team is currently testing a fix and will deploy it once validation is complete. We will provide updates as progress continues. Thank you for your patience.

INVESTIGATING about 1 month ago - at 08/19/2025 04:46PM

We are currently investigating move-in failures. Our engineering team is actively working to resolve the issue. We will provide updates as more information becomes available. Thank you for your patience

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