Outage in CallPotential

Move-in Failures

Resolved Minor
August 19, 2025 - Started 2 months ago - Lasted about 2 hours
Official incident page

Incident Report

We are currently investigating move-in failures. Our engineering team is actively working to resolve the issue. We will provide updates as more information becomes available. Thank you for your patience
Components affected
CallPotential Core Application

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Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 08/19/2025 06:53PM

This issue has been resolved. Thank you for your patience.

MONITORING 2 months ago - at 08/19/2025 05:57PM

A fix has been implemented, and we are monitoring system performance to ensure full stability. We’ll continue to observe the issue and post further updates if necessary.

IDENTIFIED 2 months ago - at 08/19/2025 05:28PM

We have identified the cause of the move-in failures. Our team is currently testing a fix and will deploy it once validation is complete. We will provide updates as progress continues. Thank you for your patience.

INVESTIGATING 2 months ago - at 08/19/2025 04:46PM

We are currently investigating move-in failures. Our engineering team is actively working to resolve the issue. We will provide updates as more information becomes available. Thank you for your patience

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