Outage in CallPotential

Data synchronization delays

Resolved Minor
September 24, 2025 - Started 27 days ago - Lasted about 5 hours
Official incident page

Incident Report

We are currently investigating delays in data synchronization between Storable CRM and associated Facility Management Systems. Our engineering team is actively working to resolve the issue, and we will provide updates as more information becomes available. Thank you for your patience.
Components affected
CallPotential API

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Latest Updates ( sorted recent to last )
RESOLVED 27 days ago - at 09/24/2025 06:00PM

This incident has been resolved.

MONITORING 27 days ago - at 09/24/2025 05:28PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 27 days ago - at 09/24/2025 02:43PM

The issue has been identified and a fix is being implemented.

MONITORING 27 days ago - at 09/24/2025 02:14PM

We are continuing to monitor for any further issues.

MONITORING 27 days ago - at 09/24/2025 01:57PM

System performance appears to be improving, and our team is monitoring to confirm stability.

INVESTIGATING 27 days ago - at 09/24/2025 01:13PM

We are currently investigating delays in data synchronization between Storable CRM and associated Facility Management Systems. Our engineering team is actively working to resolve the issue, and we will provide updates as more information becomes available. Thank you for your patience.

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