Outage in CallPotential

Auto Collection Issue

Resolved Minor
September 25, 2025 - Started 26 days ago - Lasted 1 day
Official incident page

Incident Report

We're aware of an issue impacting emails, text messages, and auto-collection calls for collection events. Our team is working on a solution, and we will provide updates as we learn more. Thank you for your patience.

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Latest Updates ( sorted recent to last )
RESOLVED 25 days ago - at 09/26/2025 11:48PM

This incident has been resolved.

MONITORING 25 days ago - at 09/26/2025 12:19PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 26 days ago - at 09/25/2025 07:05PM

We're aware of an issue impacting emails, text messages, and auto-collection calls for collection events. Our team is working on a solution, and we will provide updates as we learn more. Thank you for your patience.

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