Outage in Campaign Monitor
Issues importing subscribers
Resolved Minor
October 23, 2025 - Started 3 months ago
- Lasted about 4 hours
Incident Report
We’ve received reports that some customers are having trouble importing subscribers. We are currently investigating and will keep you updated.
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Latest Updates ( sorted recent to last )
3 months ago - at 10/23/2025 04:53PM
[in progress]
Imports have caught up and we are verifying that everything is working as expected before resolving the status page. Customers should no longer experience issues importing subscribers, though we are monitoring results.
3 months ago - at 10/23/2025 04:28PM
A fix is in progress, but customers may continue to experience delays importing subscribers while the backlog of data is processed. We are continuing to monitor the issue and will provide further updates.
3 months ago - at 10/23/2025 02:51PM
We are continuing to work on a fix and will provide further updates. Customers may currently experience issues importing subscribers.
3 months ago - at 10/23/2025 01:56PM
We’ve received reports that some customers are having trouble importing subscribers. We are currently investigating and will keep you updated.
Latest Campaign Monitor outages
Issues importing subscribers - 3 months ago
Issues with design & spam tests - 5 months ago
Insights database update - 8 months ago
Delays importing subscribers - 8 months ago
Problems editing and sending regular campaigns - almost 5 years ago
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