Outage in Campfire HQ

Member Counters not operating as expected.

Resolved Minor

July 16, 2020 - Started almost 6 years ago - Lasted over 1 year
Official incident page

Incident Report

We are currently investigating an issue regarding member counters not sending correct or at a reduced interval. As this product continues to grow in size, we are finding it increasingly difficult to manage the 1,728,000+ requests per day we send to Roblox. We are working closely with our DevOps Team to resolve the situation as soon as possible and we will update you as required. We apologise about the inconvenience.

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Latest Updates ( sorted recent to last )

RESOLVED almost 6 years ago - at 07/16/2020 10:19PM

This incident has been resolved.

IDENTIFIED almost 6 years ago - at 07/16/2020 10:31AM

The issue has been identified and a fix is being implemented.

INVESTIGATING almost 6 years ago - at 07/16/2020 10:29AM

We are currently investigating this issue.

MONITORING almost 6 years ago - at 07/16/2020 10:20AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING almost 6 years ago - at 07/16/2020 08:53AM

We are currently investigating an issue regarding member counters not sending correct or at a reduced interval. As this product continues to grow in size, we are finding it increasingly difficult to manage the 1,728,000+ requests per day we send to Roblox.

We are working closely with our DevOps Team to resolve the situation as soon as possible and we will update you as required. We apologise about the inconvenience.

Latest Campfire HQ outages

Ranking System - about 4 years ago

Issues with bots - about 5 years ago

Delayed or no response on website - over 5 years ago

Degraded ranking performance - over 5 years ago

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