Outage in Canix
Metrc Data Refresh & API Issues
Resolved Major
January 09, 2023 - Started over 3 years ago
Official incident page
Official incident page
Incident Report
Canix customers may experience trouble with completing a Metrc refresh sync. Our Engineering team is aware of the issue and is working to investigate communication with the Metrc API.
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Latest Updates ( sorted recent to last )
RESOLVED
over 3 years ago - at 01/10/2023 12:09AM
This issue is resolved and our systems are now operating normally.
MONITORING
over 3 years ago - at 01/09/2023 11:33PM
A fix has been implemented to resolve the issue and we are continuing to monitor the situation.
MONITORING
over 3 years ago - at 01/09/2023 11:23PM
We have deployed a fix and are now monitoring to ensure there are no residual effects.
INVESTIGATING
over 3 years ago - at 01/09/2023 10:25PM
Canix customers may experience trouble with completing a Metrc refresh sync. Our Engineering team is aware of the issue and is working to investigate communication with the Metrc API.
Latest Canix outages
Metrc API Having Intermittent Issues - about 1 year ago
Some GET calls to Canix's API failing with 422 error - over 1 year ago
Delayed Metrc Syncing - Worldwide Tech Incident - almost 2 years ago
Menu links not showing properly for some users - almost 2 years ago
Slow loading/timeouts - about 2 years ago
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