Outage in Canix
Metrc Data Refresh Incident
Resolved Major
January 04, 2023 - Started about 3 years ago
Official incident page
Official incident page
Incident Report
Canix customers may experience trouble with completing a Metrc refresh sync. Our Engineering team is aware of the issue and is working to investigate communication with the Metrc API.
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Latest Updates ( sorted recent to last )
RESOLVED
about 3 years ago - at 01/04/2023 03:49PM
This incident has been resolved.
MONITORING
about 3 years ago - at 01/04/2023 03:48PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
about 3 years ago - at 01/04/2023 03:24PM
Canix customers may experience trouble with completing a Metrc refresh sync. Our Engineering team is aware of the issue and is working to investigate communication with the Metrc API.
Latest Canix outages
Metrc API Having Intermittent Issues - 10 months ago
Some GET calls to Canix's API failing with 422 error - over 1 year ago
Delayed Metrc Syncing - Worldwide Tech Incident - over 1 year ago
Menu links not showing properly for some users - over 1 year ago
Slow loading/timeouts - almost 2 years ago
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