Outage in Canvas Instructure

Emails and push notifications are significantly delayed from Canvas

Resolved Minor
May 18, 2023 - Started over 2 years ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently investigating this issue.
Components affected
Canvas Instructure eu-west-1 Canvas Instructure eu-central-1 Canvas Instructure Canvas LMS Canvas Instructure us-west-2 Canvas Instructure ap-southeast-2 Canvas Instructure ca-central-1 Canvas Instructure Instructure Canvas Instructure ap-southeast-1 Canvas Instructure us-east-1

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Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 05/18/2023 01:38AM

This incident has been resolved.

MONITORING over 2 years ago - at 05/18/2023 01:30AM

We are continuing to monitor for any further issues.

MONITORING over 2 years ago - at 05/18/2023 01:17AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED over 2 years ago - at 05/18/2023 01:14AM

We are continuing to work on a fix for this issue.

IDENTIFIED over 2 years ago - at 05/18/2023 01:02AM

The issue has been identified and a fix is being implemented.

INVESTIGATING over 2 years ago - at 05/18/2023 12:49AM

We are currently investigating this issue.

Latest Canvas Instructure outages

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Some users may be experiencing slowness or timeout errors when accessing Canvas - 13 days ago
Customers in IAD Region have been experiencing issues due to an Amazon Web Services incident. Canvas and Mastery Connect are now accessible, and our engineers are monitoring for stability. - 14 days ago
Some users may be experiencing slowness or timeout errors when accessing Canvas - 17 days ago

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