Outage in Canvas Instructure

Impact Dashboard and Impact Messages are unavailable.

Resolved Major
March 06, 2025 - Started 3 months ago - Lasted about 6 hours
Official incident page

Need to monitor Canvas Instructure outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Canvas Instructure, and never miss an outage again.
Start Free Trial

Outage Details

Users may experience slowness, blank pages, or high latency in the Impact Dashboard and delays with Impact messages. Users may also be unable to access Campaign Templates. We have identified the root cause as a recent software update and are actively working to resolve the issue with the highest priority.
Components affected
Canvas Instructure Impact
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 03/06/2025 09:30PM

This incident has been resolved.

MONITORING 3 months ago - at 03/06/2025 08:28PM

We are continuing to monitor for any further issues.

MONITORING 3 months ago - at 03/06/2025 08:25PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 3 months ago - at 03/06/2025 07:48PM

We are continuing to work on a fix for this issue.

IDENTIFIED 3 months ago - at 03/06/2025 05:25PM

We are continuing to investigate this issue but don’t have any new information to share at this time. Thank you for your patience as we work towards a resolution. We will provide an update as soon as we have more details.

IDENTIFIED 3 months ago - at 03/06/2025 04:26PM

Users may experience slowness, blank pages, or high latency in the Impact Dashboard and delays with Impact messages. Users may also be unable to access Campaign Templates. We have identified the root cause as a recent software update and are actively working to resolve the issue with the highest priority.

Latest Canvas Instructure outages

Users are seeing a watermark when viewing slideshow presentation files in the Canvas DocViewer. - about 11 hours ago
Some users may experience slowness when attempting to run SIS imports and content migrations - 4 days ago
Newly uploaded media assignments are not playing on the Android and iOS applications - 7 days ago
Data is not updating for some users in CD2 - 8 days ago
Some users are experiencing errors when accessing grade sync in our SIStemic Platform - 14 days ago

Be the first to know when Canvas Instructure and other third-party services go down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4200 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook