Outage in Canvas Instructure
Elevate Data Quality login page not available for users
Resolved Major
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Outage Details
Components affected
Canvas Instructure Elevate Data QualityLatest Updates ( sorted recent to last )
This incident has been resolved.
Our team has still not gotten a resolution from our 3rd party service and is now looking for a work around for this issue.
We are working with our 3rd party team to resolve this issue and allow customers to login again as soon as possible. We will post another update here as soon as the service is up and running again.
We are continuing to investigate this issue, and have found that the issue is due to a 3rd party service we use to block web traffic. We are working with this provider to make the needed corrections.
We are continuing to investigate this issue.
We are continuing to investigate this issue.
Elevate Data Quality users are not able to login to our service at,
https://ca.elevate-dataquality.instructure.com/
https://tx.elevate-dataquality.instructure.com/
https://cee.elevate-dataquality.instructure.com/
https://ny.elevate-dataquality.instructure.com/
We are investigating the issue further and will be updating this page here with more information as it is made available.
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