Outage in Canvas Instructure

Users are seeing a watermark when viewing slideshow presentation files in the Canvas DocViewer.

Resolved Minor
June 02, 2025 - Started 2 days ago - Lasted about 5 hours
Official incident page

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Outage Details

We are currently investigating this issue.
Components affected
Canvas Instructure Canvas LMS
Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 06/03/2025 01:09AM

This incident has been resolved for new uploads. Our engineers are in the process of repairing the existing files that are still showing watermarks.

IDENTIFIED 2 days ago - at 06/03/2025 12:13AM

The issue has been identified and a fix is being implemented.

INVESTIGATING 2 days ago - at 06/02/2025 08:08PM

We are currently investigating this issue.

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