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Outage in Canvas Instructure

Some users may not see their data in Canvas Portfolio

Resolved Minor
May 07, 2026 - Started 4 days ago - Lasted about 3 hours
Official incident page

Incident Report

Summary AI Generated

Canvas Instructure experienced an issue where some users were unable to see their data in Canvas Portfolio. The problem affected portfolio visibility for a subset of users over a 2.6-hour period. The issue was identified and resolved with a fix implementation.

We are currently investigating this issue.
Latest Updates ( sorted recent to last )
RESOLVED 4 days ago - at 05/07/2026 09:45AM

This incident has been resolved.

IDENTIFIED 4 days ago - at 05/07/2026 07:24AM

The issue has been identified and a fix is being implemented.

INVESTIGATING 4 days ago - at 05/07/2026 07:11AM

We are currently investigating this issue.

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