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Outage in Canvas Instructure

Some users cannot add enrollments to Catalog

Resolved Minor
May 12, 2026 - Started 4 days ago - Lasted about 6 hours
Official incident page

Incident Report

Summary AI Generated

Canvas Instructure experienced a minor incident where some users were unable to add enrollments to Canvas Catalog across multiple regions including North America, Europe, and Asia-Pacific. The issue affected the Canvas Catalog component globally and lasted approximately 5.7 hours before being resolved with an implemented fix.

We are currently investigating this issue.
Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 05/12/2026 11:32AM

This incident has been resolved.

IDENTIFIED 3 days ago - at 05/12/2026 07:33AM

The issue has been identified and a fix is being implemented.

INVESTIGATING 4 days ago - at 05/12/2026 05:53AM

We are currently investigating this issue.

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