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Outage in Canvas Instructure

HTML files download instead of previewing which may disrupt course content in Canvas

Resolved Minor
June 03, 2026 - Started about 9 hours ago - Lasted about 2 hours
Official incident page

Incident Report

Summary AI Generated

Canvas LMS experienced an issue where HTML files were downloading instead of previewing, disrupting course content display for users. The problem was identified and a fix was implemented within approximately 2 hours. The incident has been resolved.

We are currently investigating this issue.
Components affected
Canvas Instructure Canvas LMS
Latest Updates ( sorted recent to last )
RESOLVED about 7 hours ago - at 06/04/2026 03:11AM

This incident has been resolved.

IDENTIFIED about 8 hours ago - at 06/04/2026 01:41AM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 9 hours ago - at 06/04/2026 01:15AM

We are currently investigating this issue.

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