Outage in Canvas Instructure

New Quizzes display an "Invalid Launch" error

Resolved Minor
May 06, 2025 - Started 24 days ago - Lasted about 4 hours
Official incident page

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Outage Details

Users encountered an "Invalid Launch" error when interacting with New Quizzes.
Components affected
Canvas Instructure Canvas LMS Canvas Instructure us-east-1
Latest Updates ( sorted recent to last )
RESOLVED 23 days ago - at 05/07/2025 03:55AM

This incident has been resolved.

MONITORING 24 days ago - at 05/07/2025 01:05AM

The customer-facing issue is no longer being experienced.
We are now exploring metrics to determine whether there are any other data issues to resolve.

IDENTIFIED 24 days ago - at 05/06/2025 11:52PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 24 days ago - at 05/06/2025 11:30PM

Users encountered an "Invalid Launch" error when interacting with New Quizzes.

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