Outage in Canvas Instructure

Some users may experience DocViewer Files not loading within Canvas.

Resolved Minor
July 23, 2025 - Started 25 days ago - Lasted about 1 hour
Official incident page

Need to monitor Canvas Instructure outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Canvas Instructure, and never miss an outage again.
Start Free Trial

Outage Details

We are currently investigating this issue.
Components affected
Canvas Instructure Canvas LMS
Latest Updates ( sorted recent to last )
RESOLVED 25 days ago - at 07/23/2025 02:29PM

This incident has been resolved.

MONITORING 25 days ago - at 07/23/2025 02:13PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 25 days ago - at 07/23/2025 01:59PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 25 days ago - at 07/23/2025 01:38PM

We are currently investigating this issue.

Latest Canvas Instructure outages

Stride Users in IAD are getting 500 errors and slow requests Errors - 2 days ago
Service disruption for Impact in the Canada (CA-CENTRAL-1) region - 5 days ago
Some users may encounter missing push notifications on mobile devices - 11 days ago
Users are having trouble using Outcomes with New Quizzes - 19 days ago
DocViewer is unresponsive for a small subset of users in Canvas. - 25 days ago

Track All Vendor Statuses & Outages Instantly

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4400 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook