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Outage in Canvas Instructure

Some users receiving Internal Access Manager request form

Resolved Minor
June 09, 2026 - Started 5 days ago - Lasted 38 minutes
Official incident page

Incident Report

Summary AI Generated

Some Canvas users were incorrectly prompted to fill out an Internal Access Manager request form when trying to access the platform. The Canvas LMS was affected for 22 minutes while engineers investigated and implemented a fix. The incident was resolved after monitoring confirmed the fix was successful.

Some users are being prompted to fill out an Internal Access Manager request form when accessing Canvas. Our engineers are investigating this.
Components affected
Canvas Instructure Canvas LMS
Latest Updates ( sorted recent to last )
RESOLVED 5 days ago - at 06/09/2026 04:47PM

This incident has been resolved.

MONITORING 5 days ago - at 06/09/2026 04:42PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 5 days ago - at 06/09/2026 04:33PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 5 days ago - at 06/09/2026 04:26PM

Some users are being prompted to fill out an Internal Access Manager request form when accessing Canvas. Our engineers are investigating this.

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