Outage in Canvas Instructure
Roll Call database misconfiguration for some users
Resolved MinorIncident Report
Summary AI Generated
**Canvas Instructure – Roll Call Database Misconfiguration** A database misconfiguration affected the Roll Call attendance tool within Canvas LMS (us-east-1), causing the feature to display a maintenance notification and remain inaccessible to impacted users. The incident lasted approximately 6.9 hours while engineers worked to identify and implement a fix. The issue was fully resolved on July 14, 2026.
We are currently investigating this issue.
Latest Updates ( sorted recent to last )
RESOLVED
20 days ago - at 07/14/2026 10:14PM
This incident has been resolved.
IDENTIFIED
20 days ago - at 07/14/2026 09:58PM
We are continuing to work on a fix for this issue.
IDENTIFIED
20 days ago - at 07/14/2026 08:24PM
We are continuing to work on a fix for this issue.
IDENTIFIED
20 days ago - at 07/14/2026 06:54PM
We are continuing to work on a fix for this issue.
IDENTIFIED
21 days ago - at 07/14/2026 03:36PM
Users will see a notification that Roll Call is down for maintenance when attempting to access
IDENTIFIED
21 days ago - at 07/14/2026 03:36PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
21 days ago - at 07/14/2026 03:28PM
We are currently investigating this issue.
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