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Outage in Canvas Instructure

Some users are experiencing slow load times and page errors when accessing New Quizzes

Resolved Minor
September 03, 2026 - Started 9 days ago - Lasted about 1 hour
Official incident page

Incident Report

Summary AI Generated

Canvas Instructure's New Quizzes experienced slow load times and page errors in the us-east-1 region for approximately 57 minutes on September 3, 2026. Users were unable to access, build, or moderate quizzes, with errors indicating failed connections to the quiz service backend, blocking both students and instructors from core quiz functionality. A fix was identified and implemented, with the incident fully resolved within the same morning.

We are currently investigating this issue.
Latest Updates ( sorted recent to last )
RESOLVED 9 days ago - at 09/03/2026 03:57PM

This incident has been resolved.

MONITORING 9 days ago - at 09/03/2026 03:37PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 9 days ago - at 09/03/2026 03:14PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 9 days ago - at 09/03/2026 03:02PM

We are currently investigating this issue.

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