Outage in Canvas Instructure

Slow load times and Page error messages

Resolved Minor

September 10, 2026 - Started 23 days ago - Lasted about 1 hour
Official incident page

Incident Report

Some users had been experiencing slow load time and page error messages when accessing Canvas. This behavior has been resolved and Canvas is functioning normally again.

Latest Updates ( sorted recent to last )

RESOLVED 23 days ago - at 09/10/2026 02:51PM

Some users had been experiencing slow load time and page error messages when accessing Canvas. This behavior has been resolved and Canvas is functioning normally again.

Latest Canvas Instructure outages

Canvas Jobs (course import/export, SIS imports, Blueprint syncs, Grade posting) are processing slowly for some users - 3 days ago

Some users are experiencing errors when interacting with SCORM packages. - 15 days ago

Due to an incident impacting our external service provider (Salesforce), we are currently experiencing issues with our Instructure Support communication channels. - 17 days ago

Some users are experiencing slow load times when accessing Canvas - 19 days ago

Canvas support phone system is experiencing connection issues - 19 days ago

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