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Outage in Canvas Instructure

Slow load times and page errors when accessing Canvas

Resolved Minor
September 06, 2026 - Started 26 days ago - Lasted about 7 hours
Official incident page

Incident Report

From 01:14 UTC to 03:43 UTC, a subset of users in the ap-southeast-1 region experienced slow load times and page errors when trying to access Canvas.
Latest Updates ( sorted recent to last )
RESOLVED 26 days ago - at 09/07/2026 08:33AM

From 01:14 UTC to 03:43 UTC, a subset of users in the ap-southeast-1 region experienced slow load times and page errors when trying to access Canvas.

Latest Canvas Instructure outages

Canvas Jobs (course import/export, SIS imports, Blueprint syncs, Grade posting) are processing slowly for some users - 3 days ago
Some users are experiencing errors when interacting with SCORM packages. - 15 days ago
Due to an incident impacting our external service provider (Salesforce), we are currently experiencing issues with our Instructure Support communication channels. - 17 days ago
Some users are experiencing slow load times when accessing Canvas - 19 days ago
Canvas support phone system is experiencing connection issues - 19 days ago

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