Canvas LMS in the eu-west-1 region experienced slow load times and 504 Gateway timeout errors for approximately 25 minutes, preventing some users from logging in or accessing the platform. The issue was identified, and a fix was implemented and monitored before being fully resolved within the same timeframe.
This incident has been resolved.
A fix has been implemented and we are monitoring the results.
The issue has been identified and a fix is being implemented.
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