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Outage in Canvas Instructure

Portfolium is unavailable in the Sydeny region

Resolved Major
November 03, 2026 - Started 8 days ago - Lasted 1 day
Official incident page

Incident Report

Summary AI Generated

Portfolium was unavailable in the Sydney region (ap-southeast-2), affecting Canvas LMS users in that area for approximately 36.8 hours. The issue was identified early in the incident and a fix was implemented over an extended remediation period. The incident was fully resolved on November 5, 2026.

We are currently investigating this issue.
Components affected
Canvas Instructure ap-southeast-2 Canvas Instructure Canvas LMS
Latest Updates ( sorted recent to last )
RESOLVED 6 days ago - at 11/05/2026 05:07PM

This incident has been resolved.

IDENTIFIED 6 days ago - at 11/05/2026 01:23PM

We are continuing to work on a fix for this issue.

IDENTIFIED 6 days ago - at 11/05/2026 11:58AM

We are continuing to work on a fix for this issue.

IDENTIFIED 6 days ago - at 11/05/2026 08:15AM

We are continuing to work on a fix for this issue.

IDENTIFIED 7 days ago - at 11/05/2026 03:13AM

We are continuing to work on a fix for this issue.

IDENTIFIED 7 days ago - at 11/04/2026 08:49PM

We are continuing to work on a fix for this issue.

IDENTIFIED 7 days ago - at 11/04/2026 04:45PM

We are continuing to work on a fix for this issue.

IDENTIFIED 7 days ago - at 11/04/2026 03:32PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 7 days ago - at 11/04/2026 12:08PM

We are continuing to investigate this issue.

INVESTIGATING 7 days ago - at 11/04/2026 08:11AM

We are continuing to investigate this issue.

INVESTIGATING 8 days ago - at 11/04/2026 04:27AM

We are continuing to investigate this issue.

INVESTIGATING 8 days ago - at 11/04/2026 04:21AM

We are currently investigating this issue.

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