Outage in Cape Networks
Issue Processing Delay
Resolved MajorIncident Report
We are experiencing an outage with our Issue processing pipeline. Some customers will notice a delay with in issues reflecting on the dashboard and data push destinations.
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Latest Updates ( sorted recent to last )
RESOLVED
2 months ago - at 12/09/2025 11:29AM
Between 10:39 UTC and 11:18 UTC the Issue processing pipeline had stalled. During this time, issues updates were not being processed. No issues were lost during this period. We were able to restore the pipeline and process the backlog of issues.
MONITORING
2 months ago - at 12/09/2025 11:22AM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
2 months ago - at 12/09/2025 11:21AM
We are experiencing an outage with our Issue processing pipeline. Some customers will notice a delay with in issues reflecting on the dashboard and data push destinations.
Latest Cape Networks outages
Login for non Greenlake users failing - about 20 hours ago
UXI Dashboard Login and Provisioning Failing - 23 days ago
Sensor Issue Outage - about 1 month ago
Delayed Incidents on Data Push - 2 months ago
Intermittent timeouts or errors on Greenlake login - 2 months ago
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