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Outage in Cape Networks

Unable to login: Customers not using Greenlake

Resolved Major
September 26, 2025 - Started 7 months ago - Lasted about 10 hours
Official incident page

Incident Report

There is an ongoing issue with our login system for customers who are not using Greenlake. This is being blocked by our compliance provider and we are working with them to have it resolved as soon as possible.

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Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 09/26/2025 11:50PM

This incident has been resolved.

MONITORING 7 months ago - at 09/26/2025 02:15PM

There is an ongoing issue with our login system for customers who are not using Greenlake. This is being blocked by our compliance provider and we are working with them to have it resolved as soon as possible.

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