Outage in Cape Networks
Issue alerting delayed
Resolved MajorIncident Report
Our issue alerting system started failing around 23:00 on 24 September. Customers using issue alerts (including webhooks) would have not received any notifications during this time.
This should not include alerting for incidents for the customers using AIOps
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Latest Updates ( sorted recent to last )
RESOLVED
7 months ago - at 09/25/2025 11:58AM
This has been resolved. We apologize if there was a delay in being alerted about an issue.
We have ensured that this issue will not occur again.
MONITORING
7 months ago - at 09/25/2025 07:59AM
A fix has been implemented and we are monitoring the situation
INVESTIGATING
7 months ago - at 09/25/2025 05:15AM
Our issue alerting system started failing around 23:00 on 24 September. Customers using issue alerts (including webhooks) would have not received any notifications during this time.
This should not include alerting for incidents for the customers using AIOps
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